Authorized Users
The Authorized Users subpage lists the Business Central users who are allowed to chat with a specific agent.
Page type: ListPart Source table:
Smart Agent UserObject:Page 72778307 "SA Agent Users Sub QUA"—Page.72778307.SAAgentUsersSub.al
The Authorized Users subpage lists the Business Central users who are allowed to chat with a specific agent. It is embedded in the Smart Agent card and is relevant only when Allow All Users is turned off on that card. If Allow All Users is on, all tenant users can access the agent regardless of this list.
In plain terms
This is simply the access list for an agent — who's allowed to use it. There's no AI concept here; it works like assigning users to a user group or permission set.
It only matters when Allow All Users is off on the Agent Card. Then the rule is straightforward: only users on this list can see and use the agent. (And note the trap — if Allow All Users is off and this list is empty, nobody can use the agent.) Use this for sensitive agents, e.g. a payroll agent only HR should reach.
How to open it
- This page is embedded in the Smart Agent card. Choose the Authorized Users action in the Related group.
- If no users are listed and Allow All Users is off, the agent is hidden from all users.
Fields
Authorized Users (repeater)
| Field | Type | Description |
|---|---|---|
| User Name | Code | Select a user to grant access to this agent. Required. |
| Full Name | Text | The display name of the user. Populated automatically when the user is selected. Read-only. |
| Added At | DateTime | When this user was added to the agent. Read-only. |
| Added By | Code | The user who added this record. Read-only. |
Actions
| Action | What it does |
|---|---|
| Add All Users | Add all users from this tenant to the agent. Prompts for confirmation before adding. |
| Remove All Users | Remove all users from this agent. This makes the agent accessible to everyone (open access) when Allow All Users is also off — in that state, no restrictions apply and any user can access the agent. Prompts for confirmation. |
Related pages
- Smart Agent (card) — parent page that embeds this subpage
Notes
- Access control through this list applies at the tenant level. A user granted access can use the agent from any environment or company in the tenant.
- When Allow All Users is enabled on the agent card, this list is bypassed entirely — every enabled user in the tenant has access regardless of whether they appear here.
- When Allow All Users is off and this list is empty, no users can see or use the agent. Use Add All Users or add users individually to grant access.
- Full Name and the Added By / Added At audit fields are populated automatically; you cannot edit them directly.